What our Customers say...

Testimonials

We had just bought brand new furniture the day before we hosted Christmas with our family at our new home.  Our family had brought an elderly dog (that we didn't realize at the time) had been relieving himself on our day old furniture.  I called Jeff and he had his team out immediately for an upholstery clean.  Jeff was so understanding and although it was a small job compared to what I'm sure he normally deals with, still treated me as his #1 priority.  Greg did an amazing job on our furniture - it smells and looks brand new!  I would recommend Jeff and his team for any job, big or small! 

Jeff and his crew were amazing. Through neglect of the township, our basement flooded with sewage. Jeff and his crew have been such a blessing to our family. We can’t thank them enough. We would recommend him to anyone!

SERVPRO of West beaver County, led by owner Jeff and on-site supervisor Greg, made the water damage issues in our Imperial, PA home go away. A water hose to the refrigerator leaked and ruined laminate wood flooring in 3 rooms. The Serve Pro team found damage that us/the homeowners and insurance inspector did not find where water went through the floor into the lower level. Greg and team worked seamlessly with our insurance. Remediation and dryers set us up soon-to-come flooring replacement. Fast. Thorough. Incredibly knowledgeable. Seamless work with our homeowners insurance company. Good honest people that explained everything we needed to know. Highly recommend SERVPRO of West Beaver County!

Disaster restoration is a big deal for those involved and can cause people a lot of stress. Jeff is a very good guy and excellent with customer service. He puts the comfort of his clients first and is an excellent businessman with prompt attention to all matters. I highly recommend SERVPRO and Jeff for your disaster restoration needs!!!

We noticed mold in one of our basement closets and panicked! Called SERVPRO and in a few days Jeff was out to look at the situation. Assured us they would take care of the matter. He was confident it was fixable without too much involved. A few days later Greg called and came out and informed us it was minimal mold and began the work. He came back one more time and finished the job! We are all set and no damage done! We are so grateful for the speed of answering to our call and then getting to the job right away! Courteous, Efficient, Informative, Affordable, and a Job Well Done! We highly recommend SERVPRO to anyone, and would call them again with any problems!

My hot water tank broke and Jeff came on a SUNDAY to help me get the process of cleaning up started. I cannot tell you how relieved I was to have someone that was knowledgeable and truly concerned about getting the job done quickly and correctly. When it came time to clean up my basement the guys he had working for him went as far as bringing my porch furniture down from the porch just to help me out. I would wholeheartedly recommended them to anyone.

We were in quite a big rush to get the ducts clean after a remodel that had gone into the colder months and we called SERVPRO and they showed up the next day for an evaluation and 2 days later we could turn our heat on! They came faster than anyone was able too and they did a great job for us! I’d recommend them to anyone.

I don't think I can give this company enough stars my house flooded in July and they have been nothing but amazing  the mitigated my house so well that I'm having them do the rebuild the lady in the office Lori is the sweetest and goes out of her way to answer any questions she can and Jeff omg can't say enough ANY and I mean ANY question I have had he has no problem what so ever answering any time of day I suggest them over anyone EVER

I am renovating a building over 100 years old. The basement was "scary".
After visiting several times, Jeff made great recommendations.
The walls were scraped and painted (with a microbial and moisture barrier paint) along with all the metal poles. The nooks and crannies and floors were vacuumed to remove many years of "dust".
There was some mold remediation also.
His crew members were reliable, prompt and competent. They were very friendly and accommodating. Greg was fantastic.
Jeff has offered to address anything that wasn't done exactly to my expectations. At this point there is nothing.
I recommend SERVPRO of West Beaver County located in Monaca. Jeff is great to work with.

SERVPRO of West Beaver County in Monaca, PA is owned by Jeff Krivan. Jeff's crew did an incredible job of restoring our garage and cleaning the interior of our first floor from smoke damage from a fire in the garage. Jeff and his head foreman, Greg, kept us informed daily on the various contractors and repair timelines. This very stressful situation was handled with expertise from Jeff working with our insurance company to Greg overseeing the work crews. All the contractors that worked on our home were knowledgeable, courteous and timely. I highly recommend SERVPRO and give them a 5-star rating.

They were fast and courteous, really knew their stuff. They came highly recommended and I would highly recommend them to anyone else.

I highly recommend Jeff and his crew at SERVPRO. I manage a 120 unit family property and use them for just about everything. They took care of a mold issue in our office basement and did a great job. Shortly after, we hired them to do a large remediation job in one of our three bedroom units and also have them cleaning the ductwork in the HVAC units throughout our entire property. Lastly, with short notice, Jeff came to the rescue again and provided us with two great guys to help us out when our Maintenance Superintendent quit without notice. Steve and Tom are currently here three days a week assisting with maintenance work orders and doing a wonderful job!

Jeff and his crew were wonderful! They helped me with a water leak and explained everything they were doing! I will recommend them to my friends and family. Thank you so much!!

I highly recommend Jeff and his crew at SERVPRO. I manage a 120 unit family property and use them for just about everything. They took care of a mold issue in our office basement and did a great job. Shortly after, we hired them to do a large remediation job in one of our three bedroom units and also have them cleaning the ductwork in the HVAC units throughout our entire property. Lastly, with short notice, Jeff came to the rescue again and provided us with two great guys to help us out when our Maintenance Superintendent quit without notice. Steve and Tom are currently here three days a week assisting with maintenance work orders and doing a wonderful job!

How can I say enough about this company?  When our toilet sprung a leak Jeff Krivan was at hour house in a little over an hour to assess the damage and plan his crews work.  Greg worked mostly at our house.  He was very neat, clean, and personable.   He checked in frequently to see if things were drying.  I felt very comfortable with the crew in my home.  When you have a disaster call SERVPRO of West Beaver County!!

Fire destroyed our office the night before Thanksgiving. Jeff and his team worked tirelessly to remediate our building. His staff was polite and professional and took care of all the details, so that we could concentrate on our customers. I would have no qualms about recommending Jeff and the SERVPRO team when in a time of need.

I have a leaking/moldy chimney that has been a nightmare to deal with. I called Jeff and he responded right away. He came out, looked over the issue and explained what he felt needed done. His crew Greg and Jake(great guys) Did everything that was discussed plus more. I highly recommend SERVPRO/Jeff and his crew.

They did an amazing job on our basement. Great people to work with.

Jeff and his Team Members are true Professionals. When our basement flooded this spring we called Jeff in the middle of the night and his Team members were onsite to help us out in just a short time after we called. We highly recommend SERVPRO of West Beaver County to help you out when disaster hits home for you. Thanks Again Jeff!

Jeff came out and looked at a family member’s hoarder house I had to deal with. He told me they could get it back to the best shape possible considering the basement had animal feces, mostly cat. Also, some in the upstairs. They did a great job cleaning it to get it back to the best shape possible. They did everything I asked and made right on any issues I had. Greg ran the job and was easy to work with. All the guys that came hardworking and polite. Very happy with the end result. I would have them clean again if needed without hesitation.

Jeff and his crew did a fantastic job for our company with the mold remediation and repair of the affected areas. After the french drains were put in and the floors replaced we can now move back into a dry safe office.
Very easy to work with and reasonable prices, would definitely recommend SERVPRO!

Thank you Jeff and team of great workers ! I can go up into my attic again. It looks fantastic. Thank you for removing all of that disgusting mold and using your special paint so there won’t be a recurrence of mold.

I had water damage with the amount of storms we had been receiving. I contacted Jeff at SERVPRO and he came out immediately. He was so helpful through the entire process (removing drywall, insulation, flooring, Etc) and took time to answer all of my questions. Jeff and his entire team were wonderful!

I highly recommend SERVPRO of West Beaver County. Jeff and his team are amazing to work with: they are responsive, professional, dedicated, and the best when it comes to customer service. They went above and beyond to help me gut my new house and clean out years of dust and smoke left by previous owners. Jeff and his team did an impeccable job and left my house in excellent condition to start building a home. SERVPRO was a pleasure to work with and should I ever have a project that falls within their wheelhouse, they will be my first and only call.

Jeff and his crew were absolutely the best. During one of the toughest times of our lives, his team provided all of the services we needed. Both their professionalism and personal attention/respect for us was greatly appreciated. We are so very grateful to and for them!!

We would highly recommend SERVPRO of West Beaver County and Jeff Krivan. Jeff was responsive and his charges were very reasonable. His crew was friendly and efficient. They guarantee their work. We needed mold remediation in the basement of our office and they did the job! We would not hesitate to recommend SERVPRO to others, just as they were recommended to us!

Jeff Krivan was a great and caring person and worked with us with everything we needed he help with all our needs and had a great crew that did the work highly recommend him.

I flooded within a few weeks of closing on the sale of my home. I had 7 ft of water in my basement and had to clean up and replace all utilities and drywall. I called Jeff at 5 am and he was at my house by 6:30am. Remediation and rebuild was totally complete in a few short weeks. I was the first one on my street totally done when others were still waiting for the air and furnace replacement. Excellent job, wonderful prompt and polite workers. They understood my urgency and worked with me every step of the way!!!

I have hired SERVPRO twice in the past two years and both times Jeff and his employees were professional, meticulous, reliable and reasonably priced. I highly recommend them!

The company is efficient and is very aware of staying on budget. They also keep you informed every step of the job. Highly recommended!

SERVPRO of West Beaver County called me back within minutes and came out to see the house within a few hours. They priced the job and had it completed in about 2 days. They still stay in touch with us to make sure everything is ok. The price for mold remediation was good and their service well exceeded my expectations. If I need any of their services in the future they will be my first phone call.

Mr. Krivan and his crew were very professional in every way, providing prompt, thorough, quality work. Throughout the process, every worker was kind and empathetic to our concerns. They left our house looking like the disaster had never happened, just as SERVPRO is known to do. I would recommend Jeff Krivan to anyone who needs restoration work.

Jeff and his team are professional and hardworking! When they arrived amidst a flooded first floor, they were calm cool and collected. While I do not wish for another flooding experience in my home, I would call Jeff And his SERVPRO team in a second. Good honest man!

Jeff Krivan and crew from SERVPRO provided a superb service in a timely and professional manor. They made several trips out to my residence and were always kind and considerate. Now I hope I never have to use this service again but I would recommend them to anyone.

Jeff from SERVPRO was a godsend! We had water (quickly) coming into our basement and even though he already had a pretty good idea there was nothing he/SERVPRO could do for our specific problem, he gave us any possible solution he could think of over the phone, and then came out to our house at 9pm and stayed for over an hour trying to help us temporarily fix the issue. He was straightforward with solutions that would ultimately just be a waste of money for us, and gave us honest opinions on what we could do/look for later on once everything was dry. On top of all that, he even called a few days later to check in and see how everything was holding up! I will always recommend SERVPRO to anyone needing help with water issues because of the genuine concern & caring manner Jeff showed us throughout our whole ordeal.

We recently had a house fire and Jeff and his team were quick to the rescue. They immediately started cleaning this disaster of a house. They made sure that every bit of soot was gone. Every day that team from SERVPRO came they thoroughly went over what they were going to do and always asked if we had any questions. Every time I spoke to Jeff and his team they made sure that there wasn't anything else they could do before hanging up the phone or even leaving for the day.. and they were driving pretty far to do cleaning and services for our house(Ohio). They seem dedicated to their work and helping others. Let me tell you, it looks even better than it did before the fire. We appreciate it Jeff and team! Thank you!

100% professional and knowledgeable! These guys took on an extremely difficult job at cleaning and restoring what seemed like an endless amount raw sewage out of my wrecked crawl space which required skill and experience because of the complications. I’m a professional roofer myself so I’m a tough critic and they delivered! Would highly recommend again and again.

There are not enough words to express our gratitude to Jeff Krivan and his incredible Staff. Our home experienced two February floods within 6 days. On the 22nd, early in the morning, we woke to 7 of rushing flood waters containing human waste in our finished, fully furnished basement. The main streets sewer line had collapsed as we slept during the heavy rains, completely obstructing it in front of our sewer connection making our laundry room the streets conduit for several hours. Our Borough's public works department arrived to provide emergency sand bagging and pumping water out to another main, followed by major street demolition to fix the line until late that night. I Jeff and Staff arrived in what felt like minutes after calling. They were knowledgeable, confident and efficient. But they also understood and had empathy for what we were experiencing during those long days of pulling our home out of chaos while Jeff provided us with continuois, dedicated oversight and constructive recommendations...and to him, we are eternally grateful. Again, there aren't enough words to say Thank You SERVPRO.

SERVPRO responded quickly and were spot on with their service! Very professional!

Due to a flood, we had to quickly bring Jeff and his team in to assess the damages and put together a plan-of-action for clean-up. While working through the damage, Jeff was very helpful and professional throughout the entire process. His team went the extra mile in completing the tasks and providing us with a usable space free of mold and debris. I would highly recommend Jeff and his team should you need his services.

Jeff and his crew did an excellent job on a tough cat odor problem in a home I was dealing with. Jeff went over everything that would need to be done and gave an immediate estimate. His plan was the least invasive and best priced. The day work started his production manager went over everything that they were going to do again and made sure I had no questions. I am very impressed by the final results and highly recommend this business to anyone.

I had major fire damage, I called SERVPRO at the suggestion of my insurance company some one came out the next day. They began the demo and had the adjuster in to give an estimate, the job was started and completed in about 8 months. There were a few hiccups but Jeff made things right. I am satisfied with the renovation, it's very pretty. I get lots of compliments by family and visitors alike. There are a few things that are to be completed shortly, in the coming weeks. Thank you Jeff and company

I had raw sewage back up into my basement and Jeff was there the same night and his crew came the next day to start clean-up. Jeff and his crew were wonderful to work with. They sanitized my basement and ran dehumidifiers until the levels were low enough to prevent mold. I would definitely work with them again if the need ever arose. They came everyday to check the equipment and I never felt like I was dealing with this problem by myself. Thank you again Jeff, Jake, and Brian. You were wonderful.

I recently had a fire in my log home at my fireplace. My insurance sent SERVPRO and Jeff contacted me in a timely manner and started immediately dealing with my fire issues. He explained everything in detail and the timeline I could expect to resolve these issues. Always felt comfortable with all the crew coming in and working in my home. Very happy with my end result.

We highly recommend SERVPRO of West Beaver County! The Owner Jeff Krivan, and Greg and the crew were all professional, prompt, knowledgeable and friendly. They were very patient and answered all my questions and concerns as well. On Memorial Day we discovered that our water meter inside our home broke and water destroyed our newly remodeled family room. It was very stressful and upsetting; however, I feel very fortunate that we chose SERVPRO! Within 24 hours of choosing them, they arrived at our home and went to work. They removed the damaged flooring, hauled away the mess, conducted moisture readings and cut out the damaged drywall and trim etc, They set up numerous fans and a dehumidifier to dry everything out to prevent any future mold issues. They came back every day to check on things and take moisture level readings to ensure everything was indeed drying nicely. The owner Jeff even came out on a Sunday! Thank you SERVPRO for coming to the rescue! And now to rebuild! 

I have hired SERVPRO twice in the last 2 months. Once for basic carpeting cleaning and the other for a full house cleaning and deodorizing. They have been responsive, accommodating, 100% professional and genuinely interested in my needs and concerns for the work they are doing. The follow up has been wonderful as well. I will absolutely be hiring them again the next time!

Jeff and his team were incredible during a very stressful time, they were efficient and reliable and so great to work with! I would highly recommend them to anyone... I am so grateful for all their help!

We had mold on our ceiling and we needed it removed and sealed. We couldn't even get quotes from other companies. Jeff and his team immediately proposed solutions and took care of the problem. Scaffolding was erected, the mold removed, and the ceiling finished before we knew it. Jeff was very gracious and even brought in a dehumidifier for another problem that was completely unrelated. They did great work, were very timely, and took our concerns into account. They're fantastic and you would do well to use them for any mold or restoration issues you may have!

The mold remediation in our second floor conference room and office was done quickly and VERY efficiently - as was the HVAC duct cleaning as a follow-up. SERVPRO of West Beaver County has our heartiest recommendation.

Jeff and his crew were awesome! Free quote and beat every other place in rate! Great team and Great work done!

SERVPRO of West Beaver County goes above and beyond! Jeff and his crew were polite, friendly and above all HONEST! Jeff took the time to point out the cause of my mold issues. Not just put a bandaid on the problem. My basement is now dry and mold free and my entire family is breathing easier since they cleaned all the ductwork. My first and only choice now is definitely SERVPRO of West Beaver County! Thank you all so very much!!!

I can’t say enough about how helpful Jeff and his crew was cleaning up damage from our roof leak. He was a helpful advisor about my insurance claim and went so far as to take additional pictures of the damaged areas for the claim. What a professional company and truly nice guy!

Jeff and his crew were amazing from start to finish. The estimate was done up quickly for some work in my basement, and the job was completed within the following week. The work was explained and completed with quality in a timely manner. I will definitely be calling them for any future work needed. Thanks!

I had a pin hole leak in a water line which was in the top of a closet in my basement which went undiscovered for about 4 weeks. I was referred to Jeff; I called him and even though it was on Saturday, he responded to me very quickly response and was very helpful, courteous and professional. I highly recommend SERVPRO of West Beaver County!

Jeff and his SERVPRO team are top notch. Every aspect of the process was efficient and smooth. Our mudroom/laundry room, part of our kitchen and hardwood floors throughout much of our home were destroyed due to a water line break running through our attic while we were on vacation. Jeff came out the day after we got home from vacation and our house was back to it’s pre-flood state in just over 3 weeks, as if it never happened. We’ve heard horror stories from friends/family of 3-5 months for similar or less damage. Their communication, craftsmanship, and overall professionalism were incredible (shoutout to Greg as well). Would recommend the SERVPRO West Beaver team to anyone. We hope something like this never happens again, but if it does we’re calling Jeff immediately.

Jeff and his team were excellent all around. We had damage to our apartment due to a roof leak. As soon as they were notified, Jeff came out to get an estimate and he explained everything he was going to do in detail and then some. They started and finished in under a week and a half. Any kind of question I had during the process they answered in 100% honesty and fulfillment. There were certain things that I wanted done, like putting in vinyl flooring instead of carpeting, and they didn’t blink an eye on helping me out with that. If I have any further damage,(crossing fingers that I don’t) or remodeling projects in the future, I would definitely give Jeff and his guys a call. Shoutout to Greg, John, & Brian also you guys did great, I appreciate the work you’ve all done.

SERVPRO of West Beaver County helped make an unfortunate disaster a little more bearable. Jeff and his crew were highly professional. They were all friendly and receptive of the needs of the end consumer. They answered questions and made us feel at ease with what was going on. Jeff and his crew kept constant checks to make sure all was going ok. Their knowledge of water damage restoration was impeccable. The experience of having Jeff and his crew in our house was a great overall experience.. we would highly recommend them..thank you Jeff, Greg, and Jake for all the hard work

The company is efficient and is very aware of staying on budget. They also keep you informed every step of the job. Highly recommended!

Even through the chaotic time, Jeff remained calm. He followed through. It was such a comfort to know he was there to help. He is an amazing support.

SERVPRO called me back within minutes and came out to see the house within a few hours. He priced the job and had it completed it in about two days. He still stays in touch with us to make sure everything is okay.

Very nice group. The techs that showed up very also very nice and kept us updated during the whole process.